Privacy Policy
Effective Date: [2/05/2025]
1387 Concierge LLC ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes in detail how we collect, use, disclose, and safeguard your information when you visit our website or use our services, which include private security, executive transportation, and nightlife/after-dinner reservation services. By accessing our website or providing us with your information, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
1. Information We Collect:
We collect a variety of information to provide and improve our services. This includes information you voluntarily provide when using our website, such as through our consultation page (powered by Calendly), contact forms, and booking systems. The personal information we may collect includes, but is not limited to, your name, email address, telephone number, service preferences, and any other details you choose to provide. Additionally, if you make a booking or inquiry related to our private security, executive transportation, or reservation services, we may collect payment information (processed securely by our third-party payment processors) and service-specific details necessary to fulfill your request. We also automatically collect technical data when you access our website, such as your IP address, browser type, operating system, referring URLs, and other similar data through the use of cookies, web beacons, and similar tracking technologies.
2. How We Collect Information:
Your information is collected both directly from you and automatically as you navigate our website. Direct collection occurs when you fill out forms, schedule consultations, or otherwise interact with our website. Automated collection methods, including the use of cookies and tracking technologies, help us gather non-personally identifiable information for analytics and to improve the overall user experience. We may also collect data from third-party sources and public databases to enhance our service offerings and ensure the highest levels of customer satisfaction.
3. Use of Your Information:
We use the information we collect for several purposes, including:
To process your inquiries, bookings, and transactions related to our services;
To communicate with you about your requests, provide customer support, and send important updates regarding your services;
To send you marketing communications, promotions, or newsletters, subject to your consent where required by law;
To analyze and improve our website, products, and services by understanding how users interact with our site;
To ensure compliance with legal obligations and protect our rights and interests; and
To personalize your experience on our website by delivering content tailored to your interests and preferences.
4. Cookies and Tracking Technologies:
Our website uses cookies, web beacons, pixels, and similar technologies to enhance your browsing experience, monitor site performance, and analyze usage trends. Cookies are small data files stored on your device that allow us to recognize you upon subsequent visits, remember your preferences, and provide relevant content and advertisements. You may control or disable cookies through your browser settings; however, please note that disabling cookies may affect certain functionalities of our website.
5. Sharing and Disclosure of Your Information:
We value your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who perform functions on our behalf, such as processing payments, managing scheduling services, providing customer support, or assisting with analytics. These third parties are contractually obligated to maintain the confidentiality and security of your data and are only permitted to use your information for the purposes for which it was disclosed. Additionally, we may disclose your information if required by law, in response to legal proceedings, subpoenas, or other governmental requests, or to protect the rights, property, or safety of 1387 Concierge LLC, our users, or others.
6. Data Retention:
We will retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period for your information will depend on the nature of the data and the purposes for which it was collected. Once the information is no longer required, we will take reasonable steps to securely delete or anonymize it.
7. Data Security:
We implement a comprehensive set of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include administrative, technical, and physical safeguards designed to provide a level of security appropriate to the risks associated with processing your data. Despite our efforts to secure your information, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Accordingly, while we strive to protect your personal information, we cannot guarantee its absolute security.
8. International Data Transfers:
1387 Concierge LLC operates primarily in Arizona, USA. However, your personal information may be transferred to and maintained on servers located outside your state or country. In such cases, we will take appropriate steps to ensure that your data is handled securely and in accordance with this Privacy Policy and applicable data protection laws. If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other jurisdictions with different data protection laws than those in your country.
9. Your Rights and Choices:
Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include the ability to access, correct, update, or delete your personal data, as well as the right to restrict or object to certain processing activities. If you wish to exercise any of these rights or have any questions about the processing of your personal data, please contact us using the information provided in the “Contact Us” section below. We will respond to your request in accordance with applicable legal requirements.
10. Children’s Privacy:
Our website and services are not directed toward children under the age of 18 (or the applicable age of majority in your jurisdiction). We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information as soon as possible. If you believe that we might have any information from or about a child, please contact us immediately.
11. Links to Third-Party Websites:
Our website may contain links to third-party websites or services that are not operated by 1387 Concierge LLC. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit, as we are not responsible for the content or privacy practices of those sites.
12. Policy Updates and Changes:
We reserve the right to modify, update, or change this Privacy Policy at any time, and any changes will be effective immediately upon posting the revised version on our website. We encourage you to review this Privacy Policy periodically to stay informed about our information practices. Your continued use of our website and services following the posting of changes constitutes your acceptance of such changes.
13. Contact Us:
If you have any questions, concerns, or comments about this Privacy Policy, our data practices, or if you need to exercise any of your rights regarding your personal information, please contact us at:
1387 Concierge LLC
Attention: Luke McConnell, SVP of Sales
Phone: 480-673-6025
Email: 1387Conciergellc@gmail.com
Our customer support team is available Monday through Friday from 9:00 AM to 5:00 PM, and on weekends from 12:00 PM until All Night. We will make every effort to address and resolve your inquiry in a timely manner.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
